Clear answers for businesses establishing their digital foundation.
Every project and service engagement begins with a detailed Statement of Work (SOW). This document clearly defines the scope, technical requirements, and expected deliverables, ensuring full transparency. By following a structured, ITIL-aligned process, we guarantee that all infrastructure changes are documented, tested, and executed with zero surprise to your operations.
We handle everything from network setup and managed IT services to cloud solutions, server management, email, and hardware support—all tailored for small teams.
Not necessarily. Patrick Jiang provides managed IT services that cover all your IT needs at a fraction of the cost of hiring full-time staff.
Costs vary depending on requirements. We focus on low-cost, practical solutions like cloud setups, Proxmox virtualization, and affordable software to minimize expenses.
Proxmox allows us to run multiple virtual servers on one physical server, saving hardware costs, simplifying backups, and increasing flexibility for your infrastructure.
Yes. We install RJ45 cabling, configure switches, and deploy WiFi access points with enterprise security so your network is fast, reliable, and safe from day one.
Absolutely. We set up email, install software, configure permissions, and ensure each employee can start working immediately without technical friction.
We implement a security-first methodology: firewalls, antivirus, secure WiFi, and remote monitoring to detect and resolve threats before they impact your business.
We specialize in rapid response, often resolving critical infrastructure problems within an hour to minimize downtime for your team.